Terms of Service
Last updated: 11 October 2026
This document governs the use of the website and the services offered by Elodie Sydney. Please read it carefully before accessing or using the website. By accessing the website, you accept the Terms of Service described here, subject to your rights under applicable law.
Governed by Australian law · Contact: info@elodiesydney.com
20 sections — Comprehensive Terms of Service.
Australia — Governing law.
Email: info@elodiesydney.com
Overview
This website is operated by Elodie Sydney, a store of Ramos Commerce LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States. The terms “we”, “us” and “our” refer to Elodie Sydney. By visiting the website and/or purchasing products, the user accepts the following Terms of Service, including all additional terms and policies referred to here or available through a hyperlink.
These Terms of Service apply to all users of the website, including visitors, vendors, customers, merchants and content creators.
Please read these Terms of Service carefully before accessing or using the website. By accessing or using any part of the website, you agree to these Terms of Service. If you do not agree to all the terms of this agreement, do not access the website or use the services.
We reserve the right to update, change or replace parts of these Terms of Service. It is your responsibility to check regularly for changes. Changes apply to future use and do not retrospectively remove rights under an existing order.
Section 1 — Online store terms
By agreeing to these Terms of Service, the user confirms that they are at least the age of majority in their state or territory. Purchases for minors must be made by a parent or legal guardian.
- You must not use our products for illegal or unauthorised purposes.
- You must not violate any laws in your jurisdiction, including copyright laws.
- The transmission of worms, viruses or other code of a destructive nature is prohibited.
- A breach of these terms may result in termination of your access to the services where permitted by law; rights relating to an existing order remain protected.
Section 2 — General conditions
We reserve the right to refuse service where there is a legitimate reason and the law permits it. You acknowledge that content, other than payment-card information, may be transferred across different networks and may not always be encrypted.
Payment-card information is encrypted during transmission over networks. You agree not to reproduce, copy, sell, resell or exploit any part of the service without express written permission, except where permitted by law.
Section 3 — Accuracy, completeness and timeliness of information
We aim to provide accurate, complete and current information on this website. General information is provided for information purposes and should not be the sole basis for decisions. This does not exclude our responsibility for product descriptions or misleading information under applicable law.
This website may contain historical information, which by its nature is not current. We reserve the right to change the website content at any time, subject to our obligations to provide accurate information under applicable law.
Section 4 — Changes to the service and prices
Prices are displayed in Australian dollars (AUD), including any GST that must legally be included. Prices for future purchases may change. We reserve the right to modify or discontinue the service where permitted by law. Changes do not alter an accepted order or remove rights and remedies under the Australian Consumer Law.
Contract formation
The presentation of products in the online store is not a legally binding offer but an online catalogue. By completing the purchase at checkout, the user makes an offer to enter into a purchase contract. An automated order acknowledgement confirms receipt of the order and does not by itself constitute acceptance of the contract.
Consumer guarantees
The statutory consumer guarantees under the Australian Consumer Law apply and cannot be excluded. For a major failure, you can choose a refund or replacement. For a minor problem, we will provide a free remedy within a reasonable time. Other remedies and compensation may also be available. No provision of these terms restricts these rights.
Section 5 — Products or services
Certain products or services may be available exclusively online through the website. These products may be available in limited quantities. Change-of-mind returns and exchanges are subject to our return policy; this does not restrict your rights under the Australian Consumer Law.
Our products are dispatched to consumers through overseas fulfilment partners. Any applicable customs duties or import charges are dealt with as explained in our Shipping Policy and do not remove our legal obligations as the seller.
- We cannot guarantee that colours displayed on your monitor will exactly match the actual product colours; products must nevertheless match their description as required by law.
- We reserve the right to limit the sale of our products to certain persons, geographical regions or jurisdictions where permitted by law.
- Any offer for a product or service made on this website is void where prohibited by law.
Section 6 — Accuracy of billing and account information
We reserve the right to refuse an order before acceptance for a legitimate reason, including availability or a genuine pricing error. Quantities per person, household or order may be limited before acceptance. If an order cannot be fulfilled, we will notify you using the email and/or billing details provided and refund any payment for the unfulfilled items. An accepted order will not be changed without your agreement or a lawful basis.
You agree to provide current, complete and accurate purchase and account information. You agree to update your account information promptly, including your email address and payment details where relevant.
Section 7 — Optional third-party tools
We may provide access to third-party tools that we neither control nor monitor. Such tools may be provided “as is” and “as available”, without additional warranties or endorsements from us beyond those required by law.
You should ensure that you are familiar with and agree to the terms on which the relevant third party provides optional tools. Using those tools does not remove any rights you have against us under applicable law.
Section 8 — Third-party links
Certain content, products and services available through our service may include third-party materials. Third-party links on this website may direct you to websites that are not affiliated with us.
We do not control or routinely evaluate the content or accuracy of independent third-party websites. Complaints about a third party's separate services may be directed to that third party. We remain responsible for products and services we sell and for any obligations imposed on us by law.
Section 9 — User comments, feedback and other submissions
If you send specific submissions or unsolicited materials intended for publication, you agree that we may edit, copy, publish, distribute, translate and otherwise use the comments you send us in any medium in connection with the service, subject to applicable law and our Privacy Policy.
- Public comments are not confidential; private communications remain subject to our Privacy Policy.
- We are not obliged to pay compensation for unsolicited comments unless otherwise agreed.
- We are not obliged to reply to every comment; this does not remove our obligations to address consumer claims.
Comments must not infringe third-party rights, including copyright, trademark or privacy rights. You are responsible for your comments and their accuracy. Information about any applicable customs duties or import charges is set out in our Shipping Policy.
Section 10 — Personal information
The submission of your personal information through the store is governed by our Privacy Policy. Please refer to our Privacy Policy for further details.
Section 11 — Errors, inaccuracies and omissions
Occasionally, information on our website or in the service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping costs, transit times or availability.
We reserve the right to correct errors, inaccuracies or omissions and to change or update information. If an error affects an order already placed, we will contact you. We will not increase the price of an accepted order without your agreement, and any cancellation must comply with applicable law, including refunding payments for unfulfilled items.
Section 12 — Prohibited uses
In addition to the prohibitions set out in these Terms of Service, you must not use the website or its content:
- For unlawful or unauthorised purposes.
- To promote or participate in illegal activities.
- To violate international, federal, state, territory or local regulations, rules or laws.
- To infringe our intellectual property rights or those of others.
- To harass, abuse, insult, defame or discriminate against others on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability.
- To submit false or misleading information.
- To upload or transmit viruses or other harmful code.
- To collect or track other people's personal information without a lawful basis.
- To interfere with or circumvent the security features of the service.
We reserve the right to terminate your use of the service for a breach of a prohibited use, where permitted by law and without removing rights relating to an existing order.
Section 13 — Disclaimer and limitation of liability
We do not guarantee that browsing the website will always be uninterrupted or error-free, or that every result obtained through its use will be accurate. This does not exclude obligations imposed on us by applicable law.
The website service may be provided “as is” and “as available” without additional express or implied warranties beyond those that apply by law. You retain all consumer guarantees and other rights that cannot lawfully be excluded.
Nothing in these terms excludes or limits any liability, consumer guarantee, remedy or compensation that cannot be excluded or limited under the Australian Consumer Law or other applicable law. Any lawful limitation is subject to those protections.
Section 14 — Indemnification
To the extent permitted by law, you agree to indemnify Elodie Sydney and our parent company, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and interns against reasonable third-party claims and legal costs caused by your unlawful use of the service or infringement of third-party rights. This does not apply to loss caused by our negligence, breach of these terms or failure to comply with the law, and does not restrict your consumer rights.
Section 15 — Severability
If a provision of these Terms of Service is found to be unlawful, void or unenforceable, it applies only to the extent permitted by law. Any unenforceable part is severed from these Terms of Service without affecting the validity and enforceability of the remaining provisions.
Section 16 — Termination
Obligations and liabilities incurred before termination survive to the extent permitted by law. These Terms of Service remain in effect until terminated by you or us. Termination does not remove rights relating to an existing order.
If we reasonably consider that you have materially breached these Terms of Service, we may terminate access to the service where permitted by law, giving reasonable notice where appropriate. You remain responsible only for amounts lawfully due, and your rights to refunds and other consumer remedies remain available.
Section 17 — Entire agreement
Our failure to exercise or enforce a right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules published by us on this website form the agreement between you and us governing your use of the service and supersede earlier agreements, communications and proposals, subject to representations and rights that remain binding under applicable law.
Section 18 — Governing law
Jurisdiction: competent Australian courts, subject to any mandatory rights you have under applicable law.
These Terms of Service and any separate agreements under which we provide services are governed by Australian law and the applicable laws of your Australian state or territory. Mandatory consumer protections and jurisdiction rights remain unaffected.
Section 19 — Changes to the Terms of Service
You can review the latest version of these Terms of Service on this page at any time. We reserve the right to update, change or replace parts of these Terms of Service for future use of the website.
It is your responsibility to check our website regularly for changes. Continued use of or access to the website after changes are posted constitutes acceptance for future use, to the extent permitted by law. Changes do not retrospectively remove rights under an existing order.
Section 20 — Contact information
Questions about the Terms of Service should be sent to:
- Email: info@elodiesydney.com
- Response time: within 2 business days.
Summary of the Terms of Service
A brief overview of the main points covered above:
Governing law: Australia
Liability: website availability is not guaranteed — statutory rights remain protected
Prohibited uses: illegal purposes, viruses, discrimination, false information
Consumer guarantees: rights under the Australian Consumer Law apply
Customs & imports: overseas dispatch — see the Shipping Policy for applicable charges
Contact: info@elodiesydney.com